Privacy Policy

Our Commitment to You

We will never sell, distribute, or share your personal data with any third parties. Your information is used solely to respond to your enquiry and provide our services.

What Information We Collect

When you submit our contact form, we collect only the information you provide:

• Your name
• Email address
• Phone number (if provided)
• Service you are interested in (if selected)
• Any additional information you choose to include in your message

How We Use Your Information

We use your information for the following purposes only:

• To respond to your enquiry
• To provide you with a quote for our services
• To arrange and deliver our services

We do not use your information for marketing purposes unless you explicitly request to receive updates from us.

How We Store Your Information

Your contact form submissions are sent directly to us via email using Resend, a trusted email delivery service. We do not store your data in a separate database. Access to enquiry emails is strictly limited to authorised personnel at CDS Home Improvements.

We retain your information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. You can request deletion of your data at any time.

Third-Party Services

We use the following third-party service to operate our website:

• Resend — Email delivery service for forwarding contact form submissions to us

This service processes your data only as necessary to deliver emails on our behalf. They do not have permission to use your data for any other purpose. We do not sell or share your data with any other third parties.

Your Rights

Under UK data protection law (UK GDPR), you have the following rights:

• Right of access — You can request a copy of the personal data we hold about you
• Right to rectification — You can ask us to correct any inaccurate information
• Right to erasure — You can ask us to delete your personal data
• Right to restrict processing — You can ask us to limit how we use your data
• Right to data portability — You can request your data in a machine-readable format

To exercise any of these rights, please contact us using the details below.

Cookies

Our website uses only essential cookies required for the website to function. We do not use tracking cookies or third-party analytics cookies.

Contact Us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:

CDS Home Improvements
Email: homeimprovements.cds@gmail.com
Phone: 07934 555754

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.